RESOURCES FOR
CUSTOMERS
Customer & Rail Partner Assistance
Reconsignment and Diversion or Requesting Railcar Placement/Release
Phone: 800.444.2580 (extension 4355)
Email: customerservicereps@palrr.com
Note: For “hi-wide” shipments (loads which could exceed 11’4″ in height–from top of railcar’s bottom–or 15’6″ above rail when loaded on railcar or which exceed 10’8″ in width or hang over the edge of the railcar), or for cars with gross weight exceeding 163,000 pounds or car capacity, whichever is smaller, contact us in advance of anticipated shipment for clearance, rail car equipment, and/or approval.
Public Pricing
Tariffs
HDF Mileage Based Fuel Surcharge
WTI Fuel Surcharge
Tariff Details
AO 4000 Coal Tariff Naming Rules and Charges of Unit Train Shipments on Coal (STCC 11)
Freight Tariff AORR 8001-A Charges, Rules and Regulations Governing Switching and Terminal Services
Freight Tariff AORR 8500 Fuel Surcharge Tariff (effective Sept 1, 2016)
AO 9000-A Demurrage and Storage Tariff
AORR-2 Rules Governing A-Series Tariffs
Freight Circular 4 – General Terms & Conditions for Tariffs & Quotes (effective 4-1-17)
Freight Circular 5-A – Rules Governing Credit & Collection Terms (effective 4-1-17)
Freight Tariff AORR-1 Contract General Terms & Conditions
Pricing Contacts
Kevin McEwan
Vice President Marketing & Sales
270-444-4337
Chris Reck
AVP, Sales & Industrial Development
270-444-4458
Tasha Headrick
Director of Marketing & Sales
270-444-4342
STCC Details
Kevin McEwan
Chris Reck
Tasha Headrick
HAVE ANY FURTHER QUESTIONS?
CONTACT US
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